The Hip Hop Kangaroo & Friends team takes great pride in providing an entertaining and educational experience for children that is completely safe and keeps their privacy intact.
Lupa Entertainment is committed to protecting your privacy. At Lupa Entertainment, our websites (www.hiphopkangaroo.com and www.lupaent.com) are just for parents. While our apps are designed for young children and parents, our websites are intended for adult use only. We take privacy seriously at Lupa Entertainment and this policy is designed to share what information we collect and how we use it.
What kind of information is collected?
There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Lupa Entertainment does not collect personal data in any of its children’s apps. Lupa Entertainment may collect personal data that parents voluntarily provide on its websites. The second type is non-personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Lupa Entertainment may collect non-personal information about the use of its websites and apps to help us improve our services.
More about Personal Data
We collect personal data when a parent subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date and email address. This information may be used to contact parents about new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.
Please note that if a parent posts personal information about themselves in a community forum, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.
More about Non-Personal Data
A word about what we might disclose
As you can see, we collect minimal personal data from parents who wish to provide it, and some non-personal data for internal use only or in conjunction with third parties to help us operate, analyse, and improve our sites and services. In addition, we may disclose your personal or non-personal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Lupa Entertainment’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Lupa Entertainment or a user of its services to legal liability. In addition, Lupa Entertainment may disclose your information in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.
Parents may disclose information about themselves by posting in public forums. Lupa Entertainment is not responsible for what parents say and post in these forums.
You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how to do this.
We may include links to third parties from our website or services. Lupa Entertainment isn’t responsible for these companies and including a link to them doesn’t mean that Lupa Entertainment endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Lupa Entertainment’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Lupa Entertainment doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.
Lupa Entertainment uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Lupa Entertainment, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, Lupa Entertainment cannot and does not guarantee and does not accept liability for unintentional disclosure.
User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.
How to update or remove your information
Lupa Entertainment keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at firstname.lastname@example.org.
Lupa Entertainment Pty Ltd
PO Box 321
Highgate SA 5063
If you have any questions about this Policy or our processing of data about you, please contact us at email@example.com
If you have a concern about our handling of your personal information, please get in contact with us first so we can try to resolve your query. If, however, you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to your local data protection regulator.