The Hip Hop Kangaroo & Friends team takes great pride in providing an entertaining and educational experience for children that is completely safe and keeps their privacy intact.

Privacy Policy – February 15, 2019

Welcome to the Lupa Entertainment Privacy Policy. It was last updated February 15, 2019.

Lupa Entertainment is committed to protecting your privacy. At Lupa Entertainment, our websites (www.hiphopkangaroo.com and www.lupaent.com) are just for parents. While our apps are designed for young children and parents, our websites are intended for adult use only. We take privacy seriously at Lupa Entertainment and this policy is designed to share what information we collect and how we use it.

Lupa Entertainment may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. You should review the Privacy Policy frequently. If you do not agree with this Privacy Policy, you should not use the sites and services. If you have any questions please contact us at: hello@lupaent.com.

What kind of information is collected?
There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Lupa Entertainment does not collect personal data in any of its children’s apps. Lupa Entertainment may collect personal data that parents voluntarily provide on its websites. The second type is non-personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Lupa Entertainment may collect non-personal information about the use of its websites and apps to help us improve our services.

More about Personal Data
We collect personal data when a parent subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date and email address. This information may be used to contact parents about new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.

Please note that if a parent posts personal information about themselves in a community forum, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.

More about Non-Personal Data
To help us provide you with the best service, we may collect your unique device identifier, IP address, mobile phone carrier, game progress, time spent playing and achievements. This information is for internal use only and can’t be shared. It’s just for us to help us improve our services for you. We may use cookies and web beacons to help deliver and analyse our services (for example, by counting the number of times a page or advert has been viewed).

Lupa Entertainment may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at hello@lupaent.com.

A word about what we might disclose
As you can see, we collect minimal personal data from parents who wish to provide it, and some non-personal data for internal use only or in conjunction with third parties to help us operate, analyse, and improve our sites and services. In addition, we may disclose your personal or non-personal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Lupa Entertainment’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Lupa Entertainment or a user of its services to legal liability. In addition, Lupa Entertainment may disclose your information in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.

Parents may disclose information about themselves by posting in public forums. Lupa Entertainment is not responsible for what parents say and post in these forums.

Tracking
We use Google Analytics Advertising Features to better understand the use of our website for parents. These features include Remarketing, Impression reporting, integration with DoubleClick and Demographic & Interest reporting. They use cookies and anonymous identifiers to collect information and help target advertising. We do not combine this information with any personally identifiable information you may have submitted when signing up to a newsletter, for example. Our systems do not recognise browser “Do Not Track” signals; but, you can opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.

You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how to do this.

Links
We may include links to third parties from our website or services. Lupa Entertainment isn’t responsible for these companies and including a link to them doesn’t mean that Lupa Entertainment endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Lupa Entertainment’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Lupa Entertainment doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.

Security
Lupa Entertainment uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Lupa Entertainment, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, Lupa Entertainment cannot and does not guarantee and does not accept liability for unintentional disclosure.

Data Retention
User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.

How to update or remove your information
Lupa Entertainment keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at hello@lupaent.com.

Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Lupa Entertainment to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to hello@lupaent.com or write us:

Lupa Entertainment Pty Ltd
PO Box 321
Highgate SA 5063
AUSTRALIA

If you have any questions about this Policy or our processing of data about you, please contact us at hello@lupaent.com

If you have a concern about our handling of your personal information, please get in contact with us first so we can try to resolve your query. If, however, you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to your local data protection regulator.